We will adjust your CRM system so that your salesmen will run the clients to the sales contracts otherwise it will be clear why people refuse to buy and at what stage you lose your clients.
CRM keeps records on all the sales and deals and sales managers make records relating to any contact and set notifications - now no client can compain you don’t call him back.
CRM is available on any device provided with access to the Internet, either from a pad or a compact screen smartpfone. To provide safety we use distributed systems: if a data center in one location will fail we will restore all the data from a copy so you are most likely stay ignorant of the failure.
After launch and adjustment of the system you can appraise the performance of each sales manager and see who is work-shy.
You can manage the system from any device
From now on no one of your clients gets lost. We will heighten the leads’ interest in your services and pass the ready client to the sales department.
We keep the scoring system for each client and watch his actions even out of your web site: we follow him on social networks and external sites, smoothly direct him to the landing page and get his registration data. The further matter depends on the sales department.
We measure the convertion on each stage of communication with a client and analyze it from each point of view so that you know everything about your customers. If needed we fish the information out of the social networks “VKontakte” and “Facebook” so that you may learn more of your clients’ interests and needs.
After the CRM integration you will get the amalytics on all the marketing channels from contextual advertizing to SMM and mailouts.
We use Google Analytics, “Yandex.Metrika”, Mailchimp, Unisender, SmsAero or any other service preferred by the client.
Using the UTM-marks we may track the efficiency of each channel up to the promoting results of a specific key word or command. We measure the return from every action of the marketing department in order to minimize the advertizing costs and to encrease effectiveness.
We access the call-center performance by assigning separate phone numbers to every operator through IP telephony.
We adjust the analytics and you appraise the marketing specialists and subcontractors because the CRM always shows who is more efficient.
If you need an IP telephony, development of a targeted advertizing campaign, SEO, sales department establishent or design we can gladly recommend trusted service providers, control their perfomance on resolving your problems and bear responsibility for the results of their actions.